FAQ

Qibla is a contemporary clothing brand created for individuals who value authentic style and a free spirit. We design pieces that bring together simplicity and comfort, offering a modern, polished look that reflects individuality and quiet confidence in every detail.

A: Yes, returns and exchanges are available within a limited period from the delivery date, provided items are unused, in their original condition, and with all tags attached; for full details, please Learn More.

A: In many cases the customer bears the return or exchange shipping fees, depending on the case and location; please review our policy and Learn More.

A: You can submit a return or exchange request by reaching out to our customer support team with your order details via Contact us.

A: Shipping fees vary by governorate and are calculated automatically at checkout; you can see the exact amount before completing your order. For full details, please see our Shipping Policy.

A: Delivery usually takes from 1 to 3 working days for Cairo and Giza, 2 to 5 days for Delta and Canal cities, and 3 to 7 days for Upper Egypt, excluding public holidays. For more information, please visit our Shipping Policy.

A: Yes, you can inspect your order at the time of delivery only; if you decide not to receive it, you will be required to pay the shipping fees only.

A: Payment is made directly to the delivery representative after you inspect and confirm your order.

A: For any questions or assistance, please Contact us.