Refund policy

Refund policy

  • Returns and exchanges are accepted within a limited period from the delivery date, provided that items are unused, in their original condition, and with all tags and packaging intact.

  • Some items may be excluded from returns or exchanges for hygiene or safety reasons.

  • In certain cases, the customer may be responsible for the shipping fees of returns or exchanges.

  • To submit a request for a return or exchange, please contact our customer service team with your order details; for full details, please Learn more.